Refund Policy
Refund Policy
At Adriyana, we want you to absolutely love your purchase. If you're not completely satisfied, we're here to help.
Returns & Exchanges Full-priced items can be returned or exchanged within 30 days of delivery, provided they are unworn and in their original packaging.
How to Start a Return or Exchange Email us at adriyanajwelleries@gmail.com with your order number and reason for return, and we'll guide you through the process.
Postage
- Exchanges: We'll send you a prepaid satchel to cover return postage.
- Refunds: Return postage costs are the responsibility of the customer.
Please Note
- For hygiene reasons, earrings cannot be returned or exchanged.
- Sale items are final sale and not eligible for return or exchange.
- Returns are processed within 2 business days of arriving back with us.
Faulty Items If you've received a faulty item, that's on us.
Need Help? Email us at adriyanajwelleries@gmail.com - we're happy to assist!